To get trust and admiration, fix the microphone
From interviews to date, we unconsciously determine each other according to the sound quality when interacting in a digital way.
Brian Schol, a psychologist and cognitive scientist of Yale University, has sent many people about zoom, just like millions of others around the world. But at a digital teaching meeting, he found an unexpected reaction to two colleagues. One was a close collaborator where SCHOLL generally looked at the eyes, and the other was a tendency to have a different opinion. But on that particular day he found the latter colleague and siding. Scholl recalls: “Everything he said was too rich and resonated.
After that, Scholl realized that there was an important difference between the two messaging. The colleagues generally agreeed by Scholl used junk internal microphones in old laptops, but they usually called at a professional laptop in a professional laptop in a professional rated housing record studio. Scholl began to doubt that it was the quality of sound rather than the content of the debate.
New study Post National Academy of Sciences USA procedure I suggest that his intuition was right. In a series of experiments, SCHOLL and his colleagues made the speaker consistently in a variety of situations because of the poor audio quality.
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Scholl said, “When you chat with Zoom, everyone is used to their own appearance, but usually do not consider how to sound to others.” This can lead people’s impressions of how smart you are, how much you are reliable, and how much data you are hired. “
Our brains have made intuitive judgments about people according to the way they say, as well as the way they say. Sufficient studies have revealed such factors. How confident Whether people can be heard They have accents It affects how others recognize them. SCHOLL wanted to see if the only difference was the same pattern when it was a technology distortion.
Scholl, Robert Walter-Terrill and Joan Daniele OnGCHOCO created an audio greenery where Yale’s graduate students read one of three scripts by humans, women, computerized men or female voices. Each script deals with other topics. The reader has raised the job seeker, potential romantic partners and car accidents. Some of the recording were clear, but other recording was artificially manipulated and sounded dull. Scholl said, “We tried to use the operation related to everyday life.” If you spend time in zoom, you will know many people who made this sound. “
The researchers recruited more than 5,100 people online, and each participant listened to the script and answered a simple question about the judgment of the speaker on a continuous scale. The team requested the participants to understand what they actually heard by asking for the recording after the participants answered the question.
Participants constantly evaluated less main voices as less, data possible, reliable and intelligent for both the three scripts and both humans and computer voices. This discovery is related to “deep power of perception,” and the ability to make us in irrationality. “Everyone knows that this kind of hearing manipulation does not reflect the person itself,” he says. “But our perception is operated autonomously in a higher level of thought.”
Nadine Lavan, a psychologist at the Queen Mary University of London, who is not involved in this study, says the results are somewhat expected based on what researchers already know how to evaluate others. “But the lack of surprise does not mean that the results are not important or interesting,” she says.
This study questions how much microphone quality is in the actual environment. For example, job seekers say, “There is no tendency to read the application and tends to give more voluntary answers,” Lavan says. “In addition, the abstract rating of reliability and employment is beneficial, but actual employment decisions tend to include much more complicated transactions for higher stakes and other factors.”
SCHOLL assumes that the result is maintained in the real world, Scholl says: “takeout class is clear.
He added that this is the case for a colleague with a little sound of the school. He eventually upgraded to a better microphone.
